Customer Views Their Order
Customer Views Their Order
- Vanni Sanvincenti
Owned by Vanni Sanvincenti
Last updated: 24 Oct 2023
Description
This use case illustrates the flow where the customer wants to view an existing Order through a seller.
Related Capabilities
Preconditions
Existing Order
Main Flow
Step | Message | Description |
1 | IATA_OrderRetrieveRQ | Seller requests retrieval of selected OrderID |
2 | IATA_OrderViewRS | Airline provides the most recent version of the Order |
Postconditions
The customer can view the most recent version of the Order.
Key Data Elements
/IATA_OrderRetrieveRQ/Request/OrderValidationFilterCriteria /OrderFilterCriteria/OrderID | Inputs the order ID |
Sample Messages
, multiple selections available,
Related content
Order
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Order Concepts
Order Concepts
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Retrieve an Order
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Seller needs to Review the Order History
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Order Capabilities
Order Capabilities
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