Shop For Replacement Services

Definition

Seller

This capability allows the Seller to request a set of Offers as a replacement of specific OrderItem(s) that include flights or/and services. The request takes into account new Origins, Destinations and/or defined dates. The content of the resulting reshop Offers may depend on additional qualifiers and context that may be provided by the Seller.

Airline

This capability allows the airline to provide a set of Offers as a replacement of specific OrderItem(s) that include flights and/or services upon the seller request. The request takes into account new Origins, Destinations and/or defined dates. The content of the resulting reshop Offers may depend on additional qualifiers and context that may be provided by the Seller.

Preconditions

  • An order is created 

Process

  1. In case of Flights, the seller sends a request to replace an existing Flight(s), using the OrderID and requesting new Origins, Destinations and/or defined dates plus optional qualifiers

  2. In case of Services, the seller sends a request for replacement of services based on an existing Order

  3. Or any combination of the above 1 and 2

Post Condition

Success

  • Seller is in receipt of replacement offers

Failure

  • No replacement offers are returned, resulting in an Error message.

  • Some of the requested offers are returned, resulting in a Warning within the response.

Relevant Messages

  • OrderReshopRQ

  • OrderReshopRS

  • ServiceListRQ

  • ServiceListRS

  • SeatAvailabiltyRQ

  • SeatAvailabiltyRS

  • OrderQuoteRQ

Relevant Worked Examples

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