UC02 - Shop and Order a flight and a seat for a single passenger
Description
This use case illustrates the creation of an order for a single passenger with frequent flyer number booking for a flight and selecting an extra bag and seat. Payment is not made.
Capabilities Demonstrated
Use of Price Classes
Describing offer conditions / restrictions
Shop for ancillaries
Use of Taxonomy
Seat map availability and price points
Price multiple offers
Order creation without payment
Preconditions / Assumptions
No preconditions
Descriptive Flow
Step | Message | State Diagram | Description |
|---|---|---|---|
1RQ | AirShoppingRQ | State 0 -> State 1 | Seller requests flight offers to airline, providing origins, destinations and dates. |
1RS | AirShoppingRS | Airline responds with different flight offers | |
2RQ | ServiceListRQ | State 1 -> State 2 | Seller requests for additional ancillaries on a selected flight offer |
2RS | ServiceListRS | Airline responds with different a la carte Ancillary offers | |
2RQ | SeatAvailabilityRQ | State 2 -> State 2 | Seller requests for Seats on a selected flight offer |
2RS | SeatAvailabilityRS |
| Airline responds with seat map and a la carte seat offers |
3RQ | OfferPriceRQ | State 2 -> State 3 | Seller requests the selection of Flight Offer, Extra bag and Seat ancillary services |
3RS | OfferPriceRS | Airline responds with a unified priced offer with selected flight service, extra bag and seat ancillary services | |
4RQ | OrderCreateRQ | State 3 -> State 6.1 | Seller requests creation of the order, with the selected priced offer |
4RS | OrderViewRS | Airline responds with the created order |
Post Condition
An unpaid Order is created.
Main Message Objects
Shop
The table below is a non-exhaustive list of some of the functions used to illustrate this use case.
Message | Object | Details |
|---|---|---|
AirShoppingRQ
| FlightRequestOriginDestinationsCriteria | Send specific Origin and Destination information for intended dates |
Pax | Passenger Type code | |
AirShoppingRS | Offers | A set of offers |
ServiceListRQ | OfferRequest | Selected Offer on which ancillaries are calculated |
ServiceListRS | AlaCarteOffer | A la carte offers are returned by the arline to represent ancillary services |
SeatAvailabilityRQ | SeatAvailOfferRequest | Request seat map on an offer |
SeatAvailabilityRS | AlACarteOffer SeatMap | AlaCarteOffers for available seats SeatMap detailing the position of the seat |
Price
Message | Object | Details |
|---|---|---|
OfferPriceRQ | PricedOffer | Included selected Offers to get on consolidated priced offer |
OfferPriceRS | PricedOffer | Return one single priced offer with selected Offeritems |
Order
Message | Object | Details |
|---|---|---|
OrderCreateRQ | AcceptSelectedQuotedOfferList | Pass the PricedOffer with Flight OfferItems, selected ancillary offer item to be added to the Order |
OrderViewRS | Order | Order with Orderitems corresponding to selected priced Offeritems |
XML Samples
Sequence | Message |
|---|---|
1RQ | AirshoppingRQ |
1RS | AirShoppingRS |
2RQ | ServiceListRQ |
2RQ | ServiceListRS |
3RQ | SeatAvailabilityRQ |
3RS | SeatAvailabilityRS |
4RQ | OfferPriceRQ |
4RS | OfferPriceRS |
5RQ | OrderCreateRQ |
5RS | OrderViewRS |
State diagram
This is the full state diagram describing recommended transitions and flows. Transitions and stated involved in the current use case are highlighted in orange.
| States: S0: initial state, no precondition. S1: received flight offers S2: received a la carte offers (seats, services) for a flight offer. S3: received a priced offer. S4: received a la carte offers (seats, services) for a priced flight offer. S5: payment process state. Contains an actual intermediate state (S5.1) only in case of authentication needed (e.g., 3DS, AMOP, …). No intermediate state else (S5 transitions immediately to S6 in that case). S6: order created. Sub-states S6.1, S6.2 and S6.3 detail the overall order payment status. S7: received a full order cancellation offer. S8: accepted a full order cancellation offer, order is cancelled. S9: received flight re-shop offers (with or without a la carte offers) for an order. S10: received a la carte offers for an order. S11: received quoted offers. S12: received Quoted offers and Ala carte offers for Quoted Offer S13: received repriced offer from the airline Transitions: S0 → S1: shop for flights S1 → S2: shop for seats/services on an offer S1 or S2 → S3: price offer(s) S3 → S6: order creation without payment S3 → S5 → S6: order creation with payment S6 → S7: request full order cancellation offer S7 → S8: accept full order cancellation offer S6 → S9: re-shop for flights S6 → S10: shop for seats/services on an order S6→ S13: reprice existing order resulting in a reprice offer S9 or S10 → S11: quote re-shop offers and/or a la carte offers on an order S11 or S13 → S6: accept a quoted offer on an order, without payment S11 or S13 → S5→ S6: accept a quoted offer on an order with payment S11→ S12: shop for seats/services on a quoted re-shop offer S12→ S11: quote quoted offers and/or a la carte offers on an order |