Ordering

Owned by Mladenka Vukmirovic
Last updated: 22 Sept 2023 by Vanni Sanvincenti
1 min read

Overview

The overall ordering interactions between a Retailer and a Supplier, resulting in creating interline Order, are illustrated below:

Preconditions & Assumptions

  • It is assumed that the Order creation and instant payment are done at the same step

  • An Order is created once the shopping flow is successfully done and the status of the flight Service is captured and managed in the Order.

Post Conditions

At the end of the ordering step the Customer is in possession of a confirmed and paid Order for flights including interline segments. The Customer has a unique Order ID (which is the Retailer Order ID) that will be used during the journey and delivery phase (e.g. at Check In).

The Retailer is holding the master Order and has received payment. A financial liability exists from the Retailer to the Supplier. The Supplier is holding its own Order for its Services to be delivered to the Passenger.