Service SSRs

Overview

All Service categorized SSR’s will be defined accordingly to the below mapping from the AIDM Model. Note that each SSR needs to be added to its own containing Offer Item Section, in order for the SSR/Service to be cancelled. The following are illustrations of different ways services can be defined in an SSR

SSR Definitions

By Service Definition

Object

Element

SSR Element

Example

Object

Element

SSR Element

Example

ServiceDefinition

OwnerCode

Airline or CRS Designator

BB

ServiceDefinition

ServiceCode

SSR Element Code

Airline Own Designated Identifier

By Service

Object

Element

SSR Element

Example

Object

Element

SSR Element

Example

Service

PaxRefID

Name Element

-1BLAKE/ANDREW

Service

PaxSegmentRefID

Flight Segment or Flight Leg

BNESYDBB123Y6SEP

Service

Status Code

Action/Status/Advice Code

NN

By Cardinality

Object

Element

Description

SSR Element

Example

Object

Element

Description

SSR Element

Example

N/A

N/A

Service items are unique to each and every service so they can be delivered and accounted for. Therefore a new service will be created for each and every service.

Number of services

1

N/A

N/A

Service items are unique to each and every service so they can be delivered and accounted for. Therefore a new service will be created for each and every service.

Number of services

-1-

By Freetext

Object

Element

Description

SSR Element

Example

Object

Element

Description

SSR Element

Example

TBC

TBC

Depending on the SSR, this could simply be a Name of a service, in which case it would be mapped to the Name Field in the AIDM, or a Description in which case it would be mapped to the Description field.

Free Text

.FREE TEXT

SSRs to be Mapped as a Service

SSR

SSR Name

Request Context

Response Context

Service Categorization Structure

SSR

SSR Name

Request Context

Response Context

Service Categorization Structure

AOXY

Airline Supplied Oxygen

Passenger Preference

Service

Medical

AVIH

Animal in Hold

Passenger Preference

Service

Baggage

AVML

Vegetarian Hindu meal

Passenger Preference

Service

Meal

BBML

Baby meal

Passenger Preference

Service

Meal

BIKE

Bicycle

Passenger Preference

Service

Baggage

BLML

Bland meal

Passenger Preference

Service

Meal

BLND

Blind Passenger

Passenger Info

Service

Passenger

BSCT

Bassinet/carrycot/baby basket

Passenger Preference

Service

Seat

BULK

Bulky Baggage

Passenger Preference

Service

Baggage

CBBG

Cabin Baggage

Passenger Preference

Service

Baggage

CHML

Child meal

Passenger Preference

Service

Meal

COUR

Courier

Passenger Preference

Service

Baggage

DBML

Diabetic meal

Passenger Preference

Service

Meal

DEAF

Deaf Passenger

Passenger Info

Service

Passenger

DPNA

Disabled passenger with intellectual or developmental disability needing assistance

Passenger Info

Service

Passenger

ESAN

Passenger with Emotional Support/Psychiatric Assistance Animal in Cabin

Passenger Preference

Service

Baggage

EXST

Extra seat

Passenger Preference

Service

Seat

FPML

Fruit Platter meal

Passenger Preference

Service

Meal

FRAG

Fragile Baggage

Passenger Preference

Service

Baggage

FQTU

Frequent traveler requesting redemption for upgrade at the same time as obtaining accrual

Passenger Preference

Offer

Loyalty

GFML

Gluten intolerant

Passenger Preference

Service

Meal

HNML

Hindu meal

Passenger Preference

Service

Meal

KSML

Kosher meal

Passenger Preference

Service

Meal

LCML

Low calorie meal

Passenger Preference

Service

Meal

LFML

Low fat meal

Passenger Preference

Service

Meal

LSML

Low salt meal

Passenger Preference

Service

Meal

MAAS

Meet and assist

Passenger Preference

Service

Other

MEQT

Medical Equipment

Passenger Info

Service

Medical

MOML

Moslem meal

Passenger Preference

Service

Meal

NLML

Low lactose meal

Passenger Preference

Service

Meal

NOML

No meal

Passenger Preference

Service

Meal

PDBG

Prepaid baggage (chargeable)

Passenger Preference

Service

Baggage

PDCO

Carbon Offset (chargeable)

Passenger Preference

Service

TBC

PDFF

Frequent Flyer (chargeable)

Passenger Preference

Service

Passenger

PDIE

In-Flight Entertainment (chargeable)

Passenger Preference

Service

IFE

PDLG

Lounge (chargeable)

Passenger Preference

Service

Lounge

PDML

Meal/beverage (chargeable)

Passenger Preference

Service

Meal

PDPT

Pets (chargeable)

Passenger Preference

Service

Baggage

PDRO

Rule override (chargeable)

Passenger Preference

Service

TBC

PDSB

Standby (chargeable)

Passenger Preference

Service

TBC

PDST

Store (chargeable)

Passenger Preference

Service

TBC

PDUG

Upgrades (chargeable)

Passenger Preference

Service

Loyalty

PDUM

Unaccompanied Minor (Chargeable)

Passenger Info

Offer

PDUM

PETC

Animal in Cabin

Passenger Preference

Service

Baggage

POXY

Passenger Own Oxygen

Passenger Preference

Service

Medical

PPOC

Personal Portable Oxygen Concentrator

Passenger Preference

Service

Medical

RVML

Vegetarian raw meal

Passenger Preference

Service

Meal

SFML

Seafood meal

Passenger Preference

Service

Meal

SEAT

Seat Request

Passenger Preference

Service

Seat

SPML

Special meal

Passenger Info

Service

Meal

STCR

Stretcher Passenger

Passenger Preference

Service

Medical

SVAN

Passenger with Service Animal in Cabin

Passenger Info

Service

Baggage

UMNR

Unaccompanied minor

Passenger Info

Service

Other

VGML

Vegetarian vegan meal

Passenger Preference

Service

Meal

VJML

Vegetarian Jain meal

Passenger Preference

Service

Meal

VLML

Vegetarian lacto-ovo meal

Passenger Preference

Service

Meal

VOML

Vegetarian oriental meal

Passenger Info

Service

Meal

WCBD

Wheelchair - Non-spillable battery

Passenger Info

Service

Medical

WCBW

Wheelchair - Wet cell battery

Passenger Info

Service

Medical

WCHC

Wheelchair - C for Cabin (Passenger totally immobile)

Passenger Info

Service

Medical

WCHR

Wheelchair - R for Ramp (Passenger can ascend/descend steps and make own way to/from cabin seat but requires wheelchair for distance to/from aircraft)

Passenger Info

Service

Medical

WCHS

Wheelchair - S for Stairs (Passenger cannot ascend/descend steps, but is able to make own way to/from cabin seat)

Passenger Info

Service

Medical

WCLB

Wheelchair - Lithium ion battery

Passenger Info

Service

Medical

WCMP

Wheelchair - Manual power

Passenger Info

Service

Medical

WCOB

On-board Wheelchair (provided by airline)

Passenger Preference

Service

Medical

WEAP

Weapon

Passenger Preference

Service

Baggage

XBAG

Excess baggage

Passenger Preference

Service

Baggage

SSR BIKE Example Mapping

To advise the airline of a passenger travelling with a bike. This will allow the airline to determine the pricing and the acceptance on the aircraft.

Scope

  • Seller <-> Airline

  • Airline <-> Airline

SSR Example

SSR BIKE PA NN2 JFKLGW0002 B15NOV-1GRI/LOGN

 

Mapping in Enhanced Distribution

SSR

SSR Element

NDC XPath

Req

BIKE

SSR Element Code

ServiceDefinition/ServiceCode

Y

PA

Airline or CRS Designator

ServiceDefinition/OwnerCode

Y

NN2

Action/Status/Advice Code

Service/StatusCode

Y

JFKLGW0002B 15NOV

Flight Segment or Flight Leg

Service/PaxSegmentRefID

Y

-1GRI/LOGN

Name Element

Service/PaxRefID

Y

Notes:

  • Example shows NN2 for two bikes. This would be treated as 2 Services.

  • BIKE should be considered baggage and fall under all rules that support baggage.

  • OrderCreateRQ/Request/CreateOrder/CreateOrderItem/OfferItemType/BaggageItem

SSR AOXY Example Mapping

Used to communicate to the Seller (ORA) that Oxygen is available for a specific flight

SSR Example

SSR AOXY LH KK1 FRAKUL0782C10OCT-1HILTON/OLAMRS.LH MEDA RQST PENDING AUTHORIZATION

Mapping in Enhance Distribution 

Within enhanced distribution, this information will be represented by a Service for that specific flight segment. If the oxygen is not confirmed at time of order creation, the Service Item can be updated (confirmed) at a later stage which the Seller being advised via OrderViewRS or OrderChangeNotif.
However there is no structure available in schema to request Oxygen, there is a need to create a secondary confirmation by the DP of oxygen for a specific flight

Not currently supported in Enhanced Distribution. If you have a requirement for this SSR, please email standards@iata.org.