Customer requests a change of a paid order prior to travel resulting in additional collection

Customer requests a change of a paid order prior to travel resulting in additional collection

Description

This use case illustrates the change of one out of three passenger segment from the itinerary prior to travel resulting in change of a paid OrderItem with additional collection. Other two segments are transferred to the new OrderItemand original payment is allocated to it. The change restrictions of the existing Order do not impose a penalty for a change.

Data Elements

Step

Message

Element Location

Description

03

OrderReshopRQ

…/ReshopOrder/ReshopOrderChoice/ServiceOrder/DeleteOrderItem/RetainServiceID

ServiceIDs of the services that the customer wants to retain

04

 

OrderReshopRS

…/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential

 

…/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential/DifferentialTypeCode

 

“AddCol“

 07.a.1

 OrderChangeRQ

…/PaymentFunctions/PaymentProcessingDetails/PaymentMethod/SettlementPlan/PaymentTypeCode

Paymentmethod SettlementPlan with CA

08

  

OrderViewRS

 

…/PaymentFunctions/OrderAssociation/OrderItemRefID

 

…/PaymentFunctions/OrderPaymentSummaryAllocation

 

XML Sample Messages