Customer requests a change of a paid order prior to travel resulting in no additional payment

Customer requests a change of a paid order prior to travel resulting in no additional payment

Description

This use case illustrates the change of one out of three passenger segment from the itinerary prior to travel resulting in change of a paid OrderItem. Other two segments are transferred to the new OrderItem. The change restrictions of the existing order do not impose a penalty for a change.

Data Elements

Step

Message

Element Location

Description

04

OrderReshopRS

…/Response/ReshopResults/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential

 

 

 

…/Response/ReshopResults/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential/DifferentialTypeCode

“EvenExchange“

07.a.1

OrderChangeRQ

…/Request/PaymentFunctions

Used to inform the airline the commitment of the seller to accept the offer specified in PaymentFunctions/OfferAssociation via a fictitious payment (Amount = 0, PaymentBrandCode = “OT”, PaymentTypeCode = “OT”)

 08

OrderViewRS

.../PaymentFunctions/OrderAssociation/OrderItemRefId

 

XML Messages