Customer requests a cancellation to paid Order or OrderItems resulting in Partial Refund with a Forfeited amount incurred and requiring payment of a penalty
Description
This scenario illustrates the full cancellation of an Order resulting in a partial refund due to a forfeited amount incurred (due to a non-refundable tax amount) and requiring the payment of a penalty fee.
Data Elements
Step | Message | Element Location | Description |
04
| OrderReshopRS
| …/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureDeliveryStatusCode | “REMOVED“ |
…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureStatusCode | “CANCELLED“ | ||
…/Response/ReshopResults/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential |
| ||
…/Response/ReshopResults/ReshopOffers/Offer/AddedOfferItem/ReshopPrice/PriceDifferential/DifferentialTypeCode | “AddColAndRefund“ | ||
…/ReshopOffers/Offer/ForfeitedInfoList/ForfeitedInfo | Forfeited details | ||
…/ReshopOffers/Offer/PenaltyInfoList/PenaltyInfo | Penalty details | ||
05 | OrderChangeRQ | …/PaymentFunctions/PaymentProcessingDetails/PaymentMethod/SettlementPlan/PaymentTypeCode | Paymentmethod SettlementPlan with CA |
06
| OrderViewRS
| .../PaymentFunctions/OrderAssociation/OrderItemRefId |
|
…/PaymentFunctions/OrderPaymentSummaryAllocation |
| ||
…/Order/ForfeitedInfoList/ForfeitedInfo | Forfeited details | ||
…/Order/PenaltyInfoList/PenaltyInfo | Penalty details |
XML Message Samples
| File | Modified | |
|---|---|---|
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic |