Customer requests a cancellation to paid Order or OrderItems resulting in Partial Refund with a Forfeited amount incurred
Description
This scenario illustrates the full cancellation of an Order with a partial refund due to a penalty fee applied and a forfeited amount incurred (due to a non-refundable tax amount).
Data Elements
Step | Message | Element Location | Description |
04
| OrderReshopRS
| …/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureDeliveryStatusCode | “REMOVED“ |
…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureStatusCode | “CANCELLED“ | ||
…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/PriceDifferential/DifferentialTypeCode | “Refund” | ||
…/ReshopOffers/Offer/ForfeitedInfoList/ForfeitedInfo | Forfeited details | ||
…/ReshopOffers/Offer/PenaltyInfoList/PenaltyInfo | Penalty details | ||
06
| OrderViewRS
| .../PaymentFunctions/OrderAssociation/OrderItemRefId |
|
…/PaymentFunctions/OrderPaymentSummaryAllocation |
| ||
…/Order/ForfeitedInfoList/ForfeitedInfo | Forfeited details | ||
…/Order/PenaltyInfoList/PenaltyInfo | Penalty details |
XML Messages
| File | Modified | |
|---|---|---|
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic | ||
| 16 Apr 2024 by Mladenka Vukmirovic |