Customer requests a cancellation to paid Order or OrderItems resulting in full refund

Description

This scenario illustrates the full cancellation of an Order resulting in full refund to the original form of payment.

Data Elements

Step

Message

Element Location

Description

04

 

OrderReshopRS

 

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureDeliveryStatusCode

“REMOVED“

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureStatusCode

“CANCELLED“

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/PriceDifferential/DifferentialTypeCode 

“Refund” 

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/PriceDifferential/DiffPrice/Price/TaxSummary/Tax/Amount

 

 06

 

 

OrderViewRS

 

 

 

…/Response/Order

 

…/PaymentFunctions/PaymentProcessingSummary/PaymentStatusCode

“SUCCESSFUL”

 XML Message Samples