Customer requests a cancellation to paid Order or OrderItems resulting in full refund

Owned by Vanni Sanvincenti
Last updated: 16 Apr 2024 by Mladenka Vukmirovic
1 min read

Description

This scenario illustrates the full cancellation of an Order resulting in full refund to the original form of payment.

Data Elements

Step

Message

Element Location

Description

04

 

OrderReshopRS

 

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureDeliveryStatusCode

“REMOVED“

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/ExistingOrderItem/ExistingService/FutureStatusCode

“CANCELLED“

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/PriceDifferential/DifferentialTypeCode 

“Refund” 

…/ReshopResults/ReshopOffers/Offer/DeleteOrderItem/PriceDifferential/DiffPrice/Price/TaxSummary/Tax/Amount

 

 06

 

 

OrderViewRS

 

 

 

…/Response/Order

 

…/PaymentFunctions/PaymentProcessingSummary/PaymentStatusCode

“SUCCESSFUL”

 XML Message Samples

  File Modified

XML File EXM_ORD_030A - 01 - OrderRetrieveRQ.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 02 - OrderViewRS_OrderRetrieve.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 03 - OrderReshopRQ.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 04 - OrderReshopRS.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 05 - OrderChangeRQ.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 06 - OrderViewRS_OrderChange.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 07 - OrderRetrieveRQ.xml

16 Apr 2024 by Mladenka Vukmirovic

XML File EXM_ORD_030A - 08 - OrderViewRS_OrderRetrieve.xml

16 Apr 2024 by Mladenka Vukmirovic