Netting in Ticketing

Overview

Netting as a ticketing concept is defined in IATA Recommended Practice 1721 / A4A XXXX. In the context of Enhanced and simplified distribution, netting is a process to determine if

• funds would be due from the payer in order to confirm a change to an existing order

• funds would be due to the payer as a result of confirming a change to an existing order

And that this confirmation would result in a single financial transaction one way or the other.

The following guidance relates to how RP1721 is applicable to Offer and Order scenarios where a ticket has been issued against an existing order item and the change would result in the issuance of a new ticket against the new items.

The netting process in this context is optional and depends on each airline’s individual business choice. At this time, netting is applicable only to flight scenarios and does not cover documents issued for non-flight services such as a baggage or seat with an attached EMD or a standalone EMD (see unsupported capabilities section).

Netting Process

1. Seller proposes items within an existing order that should be changed

2. Airline determines whether to calculate and return offers by

   1. Applying netting to compensate any new collection of fare and/or taxes with residual amount

   2. Applying netting to compensate collection of penalty with fare residual amount only

   3. Applying netting to compensate any new collection of fare and/or taxes and penalty with residual amount

3. Airline responds with offers and indicators as to how they were netted

   1. Net Indicator

      1. at offer item level set to true (NetInd in OfferItem)

      2. at penalty level set to true (NetInd in Penalty lists)

      3. at offer item level AND Net Indicator at penalty level set to true

   2. The respective Prices at OfferItem level depending on the netting

      1. Old Price

      2. New Price

      3. Price Differential

4. Seller receives offers that indicate whether an amount is

   1. Due to airline (e.g., additional collection of funds)

   2. Due by airline (e.g., refund)

   3. Not due by anyone (e.g., forfeited amounts)

5. Seller commits to a new offer resulting in either

   1. No new payment transaction

   2. A new payment transaction

      1. To Airline

      2. From Airline

6. Airline accepts the changes and updates the order

7. Airline reports accountable documents in accordance with RP1721