The Retailer receives the response(s) to its shopping queries and determines which Offers it wishes to present to the Customer in combination with its own Products and Services.
Consequently, the Retailer creates a consolidated response and sends it to the Customer.
Once the Customer selects one of the Offers presented by the Retailer, the Retailer sends a confirmation of the selected Offer to the Supplier.
The Supplier returns to the Retailer for the confirmed Offer the availability and refined price including as well:
A Unique identifier for the Offer (OfferID)
Additional IDs such as the OfferItemID(s) and ServiceID(s)
Service details such as flight details including timings, classes of service, baggage allowances and charges, and any other service information that the Supplier wishes to be provided to the Customer
Settlement values: including applicable currency, fare, surcharges, carrier-imposed fees (e.g. YQ/YR)
Settlement Conditions e.g. Immediate settlement or settlement performed after the delivery completion
Acceptance rules including:
Offer construction conditions on how the Offer should be used and processed. These conditions can include:
Combinability rules: describing how this offer should be further processed and combined with the Retailer Offer
Through check-in conditions (IATCI) (optional)
Offer Retailing conditions on how the Offer could be retailed to the customer. These can include:
Price condition on how the offer is retailed
Example
prices disclosure, price tag, etc.
Other Offer attributes, which can include the connection conditions, such as the minimum connection time (MCTs)
Disclosure requirements such as:
Operating carrier (if different from marketing)
Surcharges
Taxes
Carrier-imposed fees
Any other government-mandated or relevant disclosure
The returned confirmed Offer from the Supplier can include as well new flight related services to be proposed as upsell to the Customer.
The Retailer returns the Offer confirmation to the Customer.